Preview Mode — This workspace shows the Eclipse Transport operating model and user experience. Live shipment access will require approved credentials and connected freight records.

Eclipse Transport

Eclipse Transport Customer Portal Preview

A structured freight experience built for customers who want visibility, follow-through, and clean shipment execution.

Preview Mode — Live access will require approved credentials and connected freight records.

Customer-Centric Freight Model

A premium customer workflow backed by operational control.

Customer experience first, with ET control-tower execution behind it.

How ET controls every load

Every shipment is managed through a structured process: intake, pricing assumptions, carrier coverage, milestone visibility, document closeout, and exception follow-through.

  • Structured load intake
  • Quote and service assumptions
  • Carrier qualification standards
  • Pickup and delivery milestone tracking
  • Driver / representative update coordination
  • Document and POD closeout
  • Accessorial review discipline
  • Billing-readiness visibility

Featured Customer Workspace

Shipper Portal

Customer-facing workspace for load requests, shipment visibility, saved lanes, documents, and billing-status concepts.

Submit LoadsTrack ShipmentsAccess DocumentsManage LanesRepeat Freight

Preview-only. No live freight record is created or updated from this workspace.

What Sales can show in the walkthrough

Sales can demonstrate the full ET operating model in preview mode without exposing live freight data or live customer records.

  • Customer load submission
  • Saved lanes and repeat freight
  • Tracking timeline
  • Document closeout
  • Billing-status concepts
  • ET control tower oversight
  • Carrier and dispatch partner standards
  • Driver update flow

What ET makes visible

ET gives customers a controlled view of shipment movement, carrier readiness, document status, and exception follow-through — without exposing internal broker notes or unnecessary noise.

Preview Mode. Live access will require connected freight records. No live freight record is created or updated.

  • Live Shipment Tracking Preview

    Milestone status, ETA posture, next checkpoint, and movement context are organized into one customer-facing view.

    Current milestoneETA postureNext checkpointDelay risk
  • Pickup & Delivery Windows

    Appointment windows, facility timing, and receiving expectations stay visible so changes are easier to manage.

    Pickup windowDelivery windowAppointment statusFacility notes
  • Carrier Readiness / Compliance

    ET tracks carrier qualification, equipment fit, and readiness signals before freight moves.

    Authority readinessInsurance conceptEquipment matchQualification review
  • Document Closeout

    BOL, POD, receipts, and missing documents are tracked so closeout does not depend on chasing loose paperwork.

    BOLPODReceiptsMissing docs
  • Exception Follow-Through

    Late pickup risk, delivery delays, OS&D, rejected freight, and accessorial issues are documented with clear next steps.

    Delay riskOS&DAccessorial reviewCustomer notice
  • Billing Readiness

    Billing-status concepts are connected to proof, documents, and closeout readiness before the final handoff.

    POD attachedAccessorial reviewInvoice readinessClosed concept

ET does not just show where a load is. ET shows what is controlled, what is missing, what changed, and what happens next.